BUSINESS MODELS FOR IMPLEMENTING GEOSPATIAL TECHNOLOGIES IN
TRANSPORTATION DECISION-MAKING

EXECUTIVE SUMMARY
I. BACKGROUND
II. Arizona DOT Case Study: Emergence of GIS from a need to address federal requirements
III. Delaware DOT Case Study: Unique Business Model to Support an Enterprise-wide GIS Application
IV. Georgia DOT Case Study: An Information Technology-based GIS Business Model
V. Montana DOT Case Study: Considerations for Implementing a Strategic Plan for GIS
VI. North Carolina DOT Case Study: Organizing a sizeable GIS team
VII. Oklahoma DOT Case Study: Pilot demonstration to support enterprise GIS development
VIII. COMPARISON OF CASE STUDIES
IX. CRITICAL SUCCESS FACTORS AND RECOMMENDATIONS Key Success Factors and Recommendations Recommendations on FHWA's Role in Supporting Geospatial Technology Implementation at State DOTs
APPENDIX A. PRE-INTERVIEW QUESTIONNAIRE
APPENDIX B. INTERVIEW GUIDE

LIST OF FIGURES

Figure 1: Organizational chart for the Arizona Department of Transportation
Figure 2: Organization chart For the Arizona Department of Transportation's Data Bureau
Figure 3: Organizational chart for the Delaware Department of Transportation
Figure 4: Organizational chart for the Georgia Department of Transportation
Figure 5: Organizational chart for the Montana Department of Transportation
Figure 6: Organizational chart for the Information Technology Division of the North Carolina GIS Unit
Figure 7: Organizational chart for the Planning and Research Division of the Oklahoma Department of Transportation